Shipping Policy

At That Home Store, we are committed to delivering your orders quickly and reliably.

Order Processing

• All orders are processed within 1–2 business days after the order is placed.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

• Once dispatched, orders are typically delivered within 5–7 business days, depending on the delivery location.

• Delivery timelines may vary for remote or difficult-to-service locations.

Free Shipping

• We offer FREE shipping on all orders. There are no additional shipping charges.

Order Tracking

• Once your order has been dispatched, you will receive tracking details via SMS, WhatsApp, or email (where applicable), allowing you to track your shipment.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to factors beyond our control, such as adverse weather conditions, public holidays, natural calamities, or delays from our logistics partners. We appreciate your patience and understanding in such cases.

Contact Us

If you have any questions regarding your order or shipment, please contact our customer support team through the contact information provided on our website.